top of page
  • What services do you offer?
    Dog walking: We offer both group and private walks, catering to different dog personalities and owner preferences. Pet sitting: We provide in-home care for both dogs and cats, which is often preferred by pet owners as it reduces stress on their animals. Drop-ins: are short visits to a client's home to care for their pets while they're away.
  • What are your operating hours?
    Our administrative hours are typically from 9 AM to 5 PM to answer your questions. For inquiries outside of these hours, please email or text us, and we'll respond promptly.
  • Do you charge sales tax?
    Yes, since we're a Limited Liability Company (LLC), we have to charge NYC sales tax of 8.875%.
  • Are you insured and bonded?
    we are fully insured and bonded by Business Insurers of the Carolinas for your peace of mind.
  • How long have you been in business?
    New York's Pet Pal was established in 2015
  • What if my pet needs medication?
    We are happy to administer medication as needed we do ask that you please provide clear instructions. Additional fees may apply
  • Why should I choose you?
    We understand your dog is a part of your family. That's why we go above and beyond to provide personalized care and build a strong sense of community. Here's what sets us apart: Dedicated Walkers: Your dog will enjoy the consistency of having the same walker, building a trusting bond and reducing stress. Smaller Routes: Our walkers have smaller routes, allowing them to provide more individualized attention and get to know each dog's personality. Local Expertise: We're a neighborhood-based business, familiar with the best local spots for your dog's walks. Peace of Mind: We're bonded and insured, and our walkers are experienced and reliable. Plus, you'll always know where your dog is with our GPS tracking app. Personal Touch: We offer meet-and-greets to ensure a perfect fit, and we're always available to answer your questions and address any concerns. Choose New York's Pet Pal for a dog walking experience that prioritizes your dog's well-being and happiness. Contact us today to learn more!
  • How do I get started?
    Want to ensure we're the perfect fit for your pet? Simply fill out our inquiry form on the home page!
  • What are your group walk rates?
    Standard group rates are available when booking at least 5 walks per week, but you must live along one of our dog walking routes to qualify. 30-min walk - $27.22 (tax included) 1-hr walk - $38.11 (tax included)
  • What are your dog walking service hours?
    Our regular dog walking service hours are from 11am to 5pm Anything past 5pm will require an extra $10 fee Please contact us for availability and scheduling.
  • My dog can only walk alone !
    no worries we offer solo walks
  • Are you insured and bonded?
    we are fully insured and bonded by Business Insurers of the Carolinas for your peace of mind.
  • Will my dog have the same walker?
    We understand your pup is family! That's why we assign each walker a specific neighborhood ("route") with a consistent group of dogs. This helps build strong bonds and minimizes disruptions. If your walker ever changes, we'll give you plenty of notice and a chance to meet their replacement beforehand. we match walkers with dogs
  • How will I know that my dog was picked up?
    Our app gives you complete peace of mind with: Real-time GPS tracking of your dog's walk Pick-up and drop-off alerts Potty break updates Photo updates A mapped route of the walk
  • Do you leave dogs unattended while picking up others?
    No, the safety of the dogs in our care is our top priority. We would never leave a dog unattended in a public area.
  • How do I get started?
    Want to ensure we're the perfect fit for your pet? Simply fill out our inquiry form on the home page!
  • Do you offer dog boarding or pet sitting
    By offering pet sitting services to our existing dog walking clients, we ensure a seamless and stress-free experience for both the dogs and their owners. Because the dogs already know and trust their walker, the transition to pet sitting is easy and comfortable. This familiarity allows for personalized care, reduces anxiety, and gives owners peace of mind knowing their beloved companions are in the best of hands.
  • Do you offer cat sitting?
    yes, you can fill out our registration form below.
  • What does your cat sitting entail?
    Our cat sitting services provide comprehensive care for your feline friend while you're away. Here's what you can expect: Daily Essentials: Fresh food and water, with attention to any special dietary needs or schedules. Litter box maintenance to ensure a clean and comfortable environment. Engagement and Affection: We'll keep your cat happy and active with playtime, cuddles, and plenty of attention. Peace of Mind: We're happy to administer medications as needed. Plus, we can help with tasks like bringing in mail, watering plants, and alternating lights. For your cat's safety, we require vaccination records and emergency contact information. We're also happy to discuss any unique needs or preferences your cat may have. Contact us for a personalized quote and let's create the perfect cat-sitting plan!
  • How do I get started?
    Want to ensure we're the perfect fit for your pet? Simply fill out our inquiry form on the home page!
bottom of page